RETURN GUARANTEE

To qualify for the website 14 Day Return option, the product must have been purchased online on the Unite Fit website.

If you are not fully satisfied with your purchase, you may return your item (in its original packaging, freight prepaid by you) to us for a refund or credit. If your notification to return is received after the item has been shipped, you are liable for return freight. Please note that any free of charge items received when purchasing the returned product(s) must also be returned or paid for in full. No returns will be accepted without prior written authorisation from Unite Fit.

In order to return your goods, you must obtain a Return authorisation (RA) number from us within 14 days of delivery. All returns must be made using the original packaging and must arrive back to us in good condition with freight pre-paid by you. The returned merchandise must be received back to Unite Fit within 10 days of receiving the return authorisation (RA) number. You must prepay all shipping charges and insure the shipment or accept the risk of loss or damage during shipment, which you will be liable for. To obtain a Return authorisation  number please contact Unite Fit via email – Info@unitefit.co.uk. We will credit your purchase immediately upon receiving the goods back and performing an inspection of the returned item with a return authorisation number.

Please note that returned goods bought from our website will be inspected when returned - goods not in "as new" condition may be subject to a cancellation fee.

Customers should retain the original packaging material for at least 14 days; in the event of the item being returned to Unite Fit. Please note Unite Fit will not accept goods returned in non-original packaging. Please note any customer refusing to accept delivery of their order for any reason other than the product being damaged in transit will be subject to paying the return carriage cost incurred by Unite Fit.

If you cancel your order in writing after it has been shipped but not yet received or refuse to accept the delivery, then you are responsible for all return freight charges to Unite Fit. If you refuse to accept delivery of your order because it has arrived damaged, you will not be charged for its return. If you cancel your order in writing within 14 days of delivery of your item(s) it is your responsibility to return the item(s) to Unite Fit at your expense. You must ensure that the goods are securely packed and insured against loss or damage and the goods arrive in an as new, saleable condition by a carrier that requires a signature as proof of delivery.